A1:All the sales have over 5 years export experience to ensure to deal with professional issue.
Q2: How long will it take to produce?
A2: It all depends, large quantity will need more time. We will get start with the design once received the deposit. After the design is confirmed, we will arrange the production. Usually, the production will take about 20days .
Q3: How long will it take to delivery?
A3:To ship by sea it takes 20-35 days depending on different destination. To ship by air or by express is about 2-7 days depending on destination.
Q4: Can I print our logo /barcode /unique QR code /series number on?
A4: Yes, you can.Either on the products or on the package depending on different items. We have a team of professional designers and are able to design as requested. Of course, we always confirm the design before producing. So you will surely get what you want for actual use.
Q5:Can I order some samples for our testing? or if you would charge sample fee?
A5:Sample is available and we’d charge sample fee and shipping cost ,The samples fee would refund from bulk product.
Q6:What’ s your MOQ ( Minimum Order Quantity ) ?
A6:Our MOQ for each type of product is 500-1000 sets depending on different items. Please consult our sales people for more detail.
Q7:Can you customize product in special shape?
A7: Yes, we do OEM and ODM, but for special designed products, we will have a higher MOQ and you need to charge for mould, please understand it!
Q8: How can you make sure we will receive the product with high quality?
A8:Our QC team will inspect each shipment before loading and all raw material will be 100% new. We will send you QC report before delivery.
Q9:How about your after service?
A9:We respect your feedback after receive the goods. We will deal with your complain within 24 hours.